Dear customers, for orders that are fragile or have a high order value, we recommend selecting "insured" in the shipping options. This allows us to file a claim in the event of damaged deliveries or lost packages. Due to the changed policy of our parcel services, we are required to request this from you.

In the event of damage or loss of uninsured packages, we cannot file a claim, nor can we guarantee reimbursement or further costs.

Thank you for that!

Team Maison Leonie