Dear customers, for orders that are fragile or have a high order value, we recommend that you select 'insured' in the shipping options. This is to be able to start a damage file in the event of damaged deliveries or lost packages. Due to the changed policy of our parcel services, we are forced to ask you this.

For uninsured packages, we cannot prepare a damage file in the event of damage or loss and cannot guarantee a refund or further costs.

Thanks for that!

Team Maison Leonie